I had bought this product a week ago. I tell u its an excellent product from Samsung.
My room measures 120 sq feet and so I decided to go for a 1 ton AC. I did quite some research in the market about the performance and variety of 1 ton Ac’s. Finally, I decided to go for LG. But since the product was out of stock in the shop from which I bought the product they offered me Samsung. At first, I did not wish to go for Samsung but The Window AC had a defiant look which I thought was better than its competitors and it had all the features I required. It cost me 13, 500 after I did some bargaining from the dealer. Although there was some difficulty in installing the product yet I donot regret choosing Samsung.
Performance wise, the AC can cool the room down in 10-15 mins which I thought was excellent. I was very concerned about my electricity bill since the product was just 1 star rated. But to my surprise Samsung comes with an unique feature called Smart Saver which saves 31% of ur electricity bill. I check on my meter now and then and have concluded that truly the AC consumes less current when run in Smart Saver mode. The remote control comes with night glow buttons. The sound of he AC is minimum. The AC offers another unique feature called Bio-Sleep mode which I tell u is better than Kaimin mode that u find in Hitachi. It ensures that users get sound sleep throughout the night without having to wake up in the night feeling all cool. Performance-wise I give the AC a 9, design-wise a 8, cost-wise a 8, features-wise a 9. Although the remote does not come with a LCD to check the temperature.
Yet I have no idea about the after sales-service of Samsung, but I have heard that they have improved their service tremendously. Hats off to Samsung for delivering such wonderful products with loads of features in the market.