I bought this instrument 2 months back. Extremely flimsy phone. The touchscreen has not been tested thoroughly. Is a problematic instrument and I would suggest that you avoid it like plague... Now I am devoid of any mobile instrument. I only hope this is resolved. But my fear is that it will be a temporary resolution as very soon it will fail again. Any day Nokia is best. There again, I would suggest go for the cheaper and rugged ones. These phones are expensive and also unreliable.== Repeating it as Mouthshut has a 100 word limit=======