Quality level of samsung has been changed and proved to be game changer in the world of electronics and specifically appliances since last 3 to 4 months ago and one of the best matter related to the AC is reliability and satisfaction which gives almost I think 2 years almost warranty for his products.
As far as, service and support is concerned, so its service is so quick and their persons prefer to perform fast working and fast troble shooting after rectification of any issue. and Price level is much better than any other AC brand.