I had purchased a Samsung 1.5 ton split AC in April last year. After that I was able to run it only for 6 days because of the pathetic condition of the product. It has got damaged 3 times within 2 months of time. Again on 3rd April, when I was trying to run it for the first time in this year, the same problem has happened and it did not run. I have made a complain on the very same day. The complain no is 8410245111. After that I have received a call on Saturday/Sunday and Monday saying that somebody will come and check my AC.
Though they had promised but nobody came to check my AC. I have followed it up like anything on those three days. Then one person has turned up after 3 days and took the mc with him saying that they will repair and fix it on 10th April. Today at 6 PM when I have contacted them they have started saying that nothing has been done and not sure about when they can fix it up.
No 1, the product is extremely horrible which is not able to run consecutively even for a week. No 2, the service is extremely pathetic along with horrible bad behaviour from the service executives. The no I have tried is 44041100.
It seems like the entire management is in a hibernation mode and their objective is to cheat the general public. Please refrain from buying this.