The survice and support is not at all good even the customer care service is not good they take too much time to respond and even than they tell to wait. I am using this ac for past 3 months now.
The cooling is not good and it takes too much time to cool the entire room aprox 25 to 30 min and the ac also makes an annoying sound which is very irritating.
The Samsung Bio Sleep ac is not at all reliable as the product is made up of cheap plastic that proves that the ac is not durable at all which is very unsatisfactory.
The Samsung Bio Sleep is not at all durable because other companys provides better features and survices at this price point.
Thank You