Just imagine you are buying a phone worth 1/2 Lac Rupees and you get a box which has seal already broken, what will you think, many questions can be raised. Is the mobile refurbished? Is there any problem in the mobile? Is the Battery genuine? Is the mobile returned by some other buyer? . and lot many questions. So my suggestion is do not buy an expensive product Online.always walk down to a shop where you can get a sealed pack Box and piece of mind. Dont mind if you have to pay extra bucks.
You can see video(search for "Note 3 Purchased from Amazon.in Seller Electronyx Bazaar" on youtube) which I had recorded while opening the courier sent by this seller. You can clearly see the seller has very cleverly stuck the seal on top of an already open box. Seller claims that the seal might have broken in transit, but not sure how can the seal remain intact from outside and not inside. Its genuine cheating.When I contacted the seller he says that if the mobile is defective I can get it repaired from Samsung Service. Just imagine a thought of taking your 1 day new mobile to service centre just because you have purchased a seal broken mobile online.
Other option amazon and seller gave me is to return back the mobile. Good idea but seller gave me a heart break saying I will be responsible if anything goes wrong while transit. So I inquired about transit Insurance. Most of the courier companies were not ready to ship such an expensive mobile, one who agreed said they will charge Rs 900 for Insurance and 400 for shipping. And this amount has be to paid by me and not the seller. A wise person will suggest me to keep the mobile in whatever condition it is, because if something goes wrong in shipping, I will loose the money and the mobile aswell.
So my suggestion to buyers is buy items costing few 1000’s online but not such and expensive item.