I used this laptop for 1 year. It looks very good as well as user friendly. Display is also very good for professional as well as personal use. But the issue is with my keyboard and mouse. Some times few keys and mouse not working. I also repaired this laptop from a shop. because it was out of warranty period. Service support is also good from samsung care. I went to customer care for my laptop.they told you have to change your keyboard as well as mouse. But, It is very expensive.