There are a number of refrigerator brands available in the market, but the technology of Samsung in the field of refrigeration is worth praising. I bought this refrigerator for home three years ago. The color is a beautiful shining off white. The features include automatic defrost. The interior design of this refrigerator is quit perfect. There are several trays on the door including egg and sauces etc. It is very easy to use this appliance. The body of the refrigerator is very strong which ensures its longevity The most important fact about this refrigerator is that it has got five star and the annual electricity consumption is only 255 watts. So it is very economical on watts too. It doesnot make unpleasant noise like some of the other brands do. The self are made of thick hard glasses so very easy to clean the inside of the refrigerator. Style and design of the refrigerator is very cute and beautiful. As the refrigerator is working very smoothly, so I have not faced a technical issue as of yet. so cant say about the service and customer support of Samsung.