Be aware that when you call Samsung service center for any repairs to be done on your washing machine, the engineer that visits your place may be accompanied by some local technicians! He will try to fool you by saying like
This part is not available with Samsung, I will get it done from outside myself or with the help of my own technician
If you get this done from Samsung it will cost Rs 5000, however I shall get it done myself in just 2000 Rs and so on. They seem to have already tied up with locals and they try to fool you or cheat you by doing so.
I wonder if Samsung is aware of such practices and they shall also tell you to cancel your service request with Samsung and get it done directly from them.