I will not mince words in describing my feelings towards the Satyam Internet Dial-Up Services. Satyam claim to be the best ISP in Asia (an acclaim which they won some 2-3 years ago, I believe) but if one was to truly believe that, they would have to worry about the development of internet infrastructure on the continent.
My first experience of Satyam was after a tussle with MTNL Dial-Up and after that anything seemed like heaven. I signed up for the 3 months UnLtd... package which was just Rs. 999/- at the moment -- quite an acceptable price for the services offered. Satyam at that time was actually quite fast and I believe a broader user base and lack of a strong infrastructure have led to deterioration in their services.
I continued to use Satyam UnLtd... 3 month packages (whose prices increased quite steadily, of course) and began noticing a quick deterioration of internet service. At some points it was not even possible to attain a stable connection to the server and this was not a solely a problem on the client side because other ISPs (namely NetKracker and VSNL) worked very well.
Since a year or two I have stopped using Satyam to browse or download because the connection is very unstable and slow. In fact, Satyam charges (or rather cuts off from your account) Rs. 12/- everytime you connect to their server (more than 2 minutes). This means that if you simply connect to check your mail and the server does not respond (another common problem) you will have to have the Rs. 12/- deducted from your account. VSNL has now become the ISP of choice for me as it offers a fast and reliable connection that is available at any time.
If you actually want to try a Satyam Dial-Up package, I ask you to seriously consider many of the factors and ask around for other people’s opinions. If you are a serious internet user I even suggest investing in a broadband connection as it will work far more efficiently than Satyam.
That’s all for now!
~ the antipop ~
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