I had a terrible experience and will most likely never book again. Driver had a very bad attitude. He arrived late. He was taking smoke break every now n then leaving us in the car for good 20-30 min. He fiddled with kilometer reading. He wanted to stay with us in my relative’s house. I was astonished that how can someone be so rude and unprofessional. He also exchanged some stuff on highway with some stranger. When I asked him why did he stop the vehicle, he said that he brought uniform for him. Overall, a very bad experience. Enough to spoil my whole trip.
I had to finally complain and send him back. I was terrified to travel back with him.