SBI is great in selling you the insurance but once you have it, all service stops. They made a lot of mistakes in my policy document and it took more than a month to even try to get a sensible response from them. Even getting them to cancel the policy was a headache and I had to threaten them that I would reach out to ombudsman for them to finally cancel it. Do not ever take this shitty insurance. The customer service is run by bumbling fools.