Planned for a sbi smart privilege policy for 30 lakhs for my wife. After paying first instalment of 6 lakhs and full medical, the underwriting team asked for extra premium on false inference from medical report. I have taken up with highest authorities and they don’t even bother. They just continue to pursue for paying extra premium. Got the medical report after so much follow up and also after one month. Took a second opinion and found all reports are OK.
Got fed up with response team info@sbilife.com, and send a request for cancellation and return of my premium paid. I am afraid that I may lose interest also but acceptable else I may get a shock when policy mature.
The sales team do a very good job but fail due to adamant attitude of underwriting team.
I will never go for any policy with SBI life.