After using my SBI credit card for 3 years, I had applied for cancellation of card. After initial reluctance, SBI finally cancelled my card. But Rs 589/- credit balance available in the card is not refunding inspite of repeated reminders. I approached to head customer service. But still this is unresolved for last one month without refund of money. Interaction ID 1-125236791199 and service reference No 1125705521220 were raised which are pending for long time.
People should avoid using SBI card with such pathetic customer service.