Pathetic coustomer care. If you wanna buy SBI card just one try calling their coustomer case before buying it and it proves what I mean.
Though it have name of SBI but card division run by some south base company. So thats a trap.
Highest rate of card fraud among all credit card company and once it happen you will never get any single penny form sbi credit card. And moreover you ruined your cibil score by your own hand.