Ref: SBI Credit Card number: 5264685314544535 of O.Subramanyam.
The problem which I am facing with your behavior of harassing with your customer(i.e. me)…Your bank people was done forgery my signature and debited to my account without my permission.
I am O.SUBRAMANYAM about ten months back one of your representative insisted me to take the credit card, I also had a good faith on SBI bank .Being with that reason I had chosen to take your SBI Credit card.
But according to my knowledge I need a PIN to operate this credit card, but till date I have not received any PIN from your concern yet and I am not using your SBI credit card.
In the September month I have received a message on my cell phone containing that I have to pay Rs.3, 629.35. For the Insurance done at SBI Insurance. I rejected the insurance and intimated so many times to your irresponsible customer care executives. and Wrote a letter(Before due date) regarding insurance rejection and dropped the letter in your SBI Credit card payments dropping box at TIRUPATI …………… so many times and so many letters are sent to your bank. But there is no response. I wrote the letters to Delhi, and Chennai and send it through Courier also regarding this matter.
With this mental tension On 18-9-2007 I have met with an accident and I was admitted in the Remidy hospital - Tirupati for treatment since three months. My hospital expenses is Rs.10, 000/- above.(I have the evidence also) (Since three months I am not getting my salary also and I have barrowed from Vasavi silks – Tirupati Rs.25, 000/- above for my treatment and other exp.)
So I am unable to communicate with you regarding this matter. So many
times I have Informed to your customer care(1800 1801290) But there is no response.
But I am receiving so many messages like “your outstanding is with interest and penalty Rs.5, 255-06.”
I am unable to pay the total amount, Please cancel my credit card and send me one letter without balance immediately. Other wise I will give a police complaint or I will give a layer notice on your bank people and give this matter to press also.
Thanking you
Yours truly,
O.subramanyam.) CC to: Chennai office, Mumbai Office, Tirupati office