Sbi and citi bank have a worst service , even in 24 hrs help line they will give different words in a matter of 1hrs. they will give worng information some times.plz be ware of sbi and citi bak credit cards.they will shave u well by telling initially sweet words , later no it is not like that, we didt say like that. with in 15 mins they will give different different statements .
I will suggest not to go for citi bank and sbi card. poor service when compared to other banks. I faced a problum like this, I applied for a loan of 10, 000 . they approved me the loan by giving free of intrust with in 30 day , inetially they told the time starts from the date when I recieve the DD, I recieved the DD after 8 days. atlast sbi told me that u have only 22 days to pay the loan.