SBI cards make life MISERABLE ( not simple???).
It is very enjoyable while using the cards but very painful while closing.
To close my SBI card I cut the card and sent to SBI cards indicating them about closing the card services. Since the balance amount was high , I was paying the minimum amount . After threemonths the charged the renewal fees in the statement . I informed them that I have alredy surrendered the card and I don’t want to continue .
But they have not reversed the renewal fee. Immdly I approached them for one time settlement, but they have not come forward to close rather than collecting the monthly dues.. I wrote many letters to SBI cards and all concerned for one time settlement. No one responded . Finally I intentionally stopped paying the monthly dues. I started receiving many threatening phone calls.
I told them that I am ready Only for settlement . After a few months I received a call letter through an agency “ KOHLI & SOBTI” Delhi –(Advocates & Solicitors) for one time settlements. Accordingly the final settlement was made through the conciliator on 18.12..2005 at Trichy, (Tamil nadu). I issued a local cheque for settlement amount there itself. They issued me the settlement agreement immediately.
They informed that Closing statement will be sent from SBI cards after realizing the cheque. Instead of Closing Statement and NO DUE CERTIFICATES I received the usual Monthly statement in the next month itself from SBI cards. They credited the settlement amount as regular payment . Immediately I wrote a letter with the copies of the settlement agreement….to the all concerned.
Still I am writing letters to SBI cards…to close the account , But Still they are sending the Monthly Statements with late fee amount.instead of closing statement.. I wrote so many letters to Sri Bharadwaj Ryali Payment assistance cell and local SBI cards centers. ….
Nothing happened… I got fed up in writing letters to them. Now I approached the Consumer forum for settling the issues. I do not know when I will be relieved from this mental torture. --- R.SEKAR , TRICHY 620019