I have a SBI GOLD CARD and I have got a gift voucher for a movie in FAME theaters, I went all the way to theater and to my shock , the ticket counter guy did not accept it and told me to contact the bank. It’s been more than 8 months and nothing has been done even after multiple remainders.
Such a poor service and wasted my whole day going all the way and then calling them and telling the whole story. The funny part is telling the story every time I call them. So I have become a story teller to customer service people.
Also, I got a mail saying that if I spend more than 15, 000. 00 rupees, I would be getting a discount of 1500 rupees, for which the obvious thing happened when I contacted customer care ( but this time customer manager, don’t know if he is a manager or a damager ) is that they will send such mails to customers but still they are not eligible. (wow..what a explanation).
I would say they are useless bast*rds.