Hello everyone.I bought this earphone a year ago and I’m still using it. I would love to share my personal experience of the product.Sound quality: the sound quality is just great. Some people complain that the base is not good enough. I would like to let everyone know that to get the best sound of any earphone you have to subject it to atleast 100 hours of use ( called the burning period) . After this you get the best possible sound from the earphones. Fit: we get 3 options of earbuds to choose from. No matter how big or small your ear holes are I am sure that one of these will fit you perfectly.i even go for jogging wearing these and they stay put Nois cancelling: even though this earphone does not cost as much it offers unbelievable noise cancellation. So much that I advice all users to not use it when on road or doing anything else that needs your complete attention. It could be dangerous. Warranty and customer service: sennheiser offers 2 years warranty with this product. Yes. Two years. I have claimed the warranty once. It is pretty easy to do so. Just Google the nearest sennheiser store to your place and send the product to them. Along with the bill of course. They will check if the damage done fits their terms and conditions for the warranty to be valid and will act accordingly. They will send a new pair of earphones to your address and all this will not take more than a week. I got mine replaced within a week as the customer service was outstanding.Like I said before this is probably the best pair of earphones that you can get within 1000 rupees. I have no regrets on buying this and it has given me 100% satisfaction. If you are looking for a brand new pair of earphones I strongly recommend this.Thank you for reading.