Booking order : SMA0242888
Order Date : Sun, 22-Jul-2012
We were supposed to get a unstitched suit within 10 days of placing the order.
The delivery date is visible only when you go to make the payment.
The goods we selected were shown to be "in stock".
We got a mail on 2nd August 2012 saying that the shipment is ready but it may reach late due to some unknown reason, means we have to wait. We get a follow-up mail after 4 days that the shipment is delayed but the goods are dispatched, means wait for more days.
We got no goods and no information. So, after final wait period + holidays + the "working hours only after 10am", we contacted the call-centre. After the goods were dispatched 2 times and shipment/cargo was delayed both times, they said they were "OUT OF STOCK".
The refund is under process and it will take another 7-10 working days to get processed. Means, keep waiting. It would be more than a month and end up with nothing really.