I have had horrendous experience with 70mm. Not only they are a piece of sh** in rental service, the management, customtakeouter service, site and everything else is total crap.
You will not get movies in time. The successful delivery ratio is 60% only. If you order DVD and do get it every chance it will be VCD or wont run.
Below are the list of issues I faced for multiple months before these guys forced closed my account!
Read below for all details and just stay 70 million miles away:
Re: Endless Issues - MEMBER ID 96453From:Vishu Add to ContactsTo:Manish Srinivasan; Mudit Khosla; Kapil Khargonkar; CEO I have no update since yesterday on the final step. Do confirm at the earliest.
From: Vishu
To: Manish Srinivasan; Mudit Khosla; Kapil Khargonkar; CEO
Sent: Wed, November 24, 2010 11:16:07 PM
Subject: Re: Endless Issues - MEMBER ID 96453
Also to highlight the mismanagement not only in customtakeouter service, the biggest issue lies in how 70mm operates:
I suggest you to overhaul your setup, make people responsible, define their roles and evaluate their performances. System can only be as good or as bad as the people who run it. You guys have much more experience in running such a setup however based on my IT experience of 11 years so far I can atleast predict risk and raise issues from a customtakeouter perspective. The ball lies in your court to rectify the problems.
Take a concrete decision, inform your team on what needs to be done, inform me accordingly rather than creating more confusion.
Thanks, Vishu
From: Vishu
To: Manish Srinivasan; Mudit Khosla; Kapil Khargonkar; CEO
Sent: Wed, November 24, 2010 7:02:03 PM
Subject: Re: Endless Issues - MEMBER ID 96453
Hi Manish,
Thanks for the favour. But it is NO compensation for the pain I had to bear.
Subject: RE: Endless Issues - MEMBER ID 96453
Dear Mr.,
As per your email, I understand that we have not been able to live up to your expectations of enjoying the rental service provided to you by Seventymm.com.
I have been trying to contact you on your number since morning to discuss and inform you about the cancellation of your account and refund of the balance amount.
The refund amount would be delivered to you vide cheque based on a pro-rata basis calculating only the number of movies that have been delivered to you. Your account was re-activated on 16th February 2010 for a 12 month 1-DVD unlimited plan by paying Rs.2600. Since then there have been 133 movies delivered to you in the 280 calendar days till date(One movie every 2.1 days).
There were 17 disc complaints and 10 delivery delays in the 280 days. If the same is removed, there has been 106 movies delivered till date(One movie every 2.6 days).
On a pro-rata basis, calculating only the number of movies delivered to you on time and in proper condition, the refund amount would be Rs.1752.
This amount would be delivered to you in 7-8 working days.
Subject: Endless Issues - MEMBER ID 96453
Subject: More n More Issues - MEMBER ID 96453
5 issues in half a month. what sort of service is this?
I am now writing on major review sites and will be posting all historical data to show true face of seventymm.
will even give you reference url for the appraisal I will be posting.
Sent: Wed, November 10, 2010 11:14:49 PM
Subject: LOST FOR WORDS NOW YOU@ 70MM- MEMBER ID 96453
JUST SEE THE ISSUES LIST ON A CONTINUOUS BASIS. SCREWING UP MY LIFE AND TIME AND MONEY.
TODAY ANJAANA ANJAANI WAS TO BE DELIVERED BUT THAT DID NOT HAPPEN. ON TOP OF THAT THE SAME IS NOW REMOVED FROM THE DELIVERY ALL TOGETHER AND REPLACED BY ANOTHER MOVIE.
WHAT THE F IS WRONG WITH YOU ALL FERS
Sent: Tue, October 19, 2010 8:11:04 AM
Subject: Fw: AGAIN ISSUES GALORE WITH THIS CRAP SERVICE - MEMBER ID 96453
WHY HAS DABANGG BEEN REMOVED FROM THE DELIVERY? I HAD ORDERED IT ON SUNDAY AND NOW IT IS NOT SHOWN FOR DISPATCH!
YESTERDAY AN IDIOT CALLED UP FROM BANGALORE AND SAID THAT THE MOVIE WILL BE DELIVERED TODAY BUT NOW I SEE THAT IS REMOVED FROM THE DISPATCH LIST.
JUST GET THE HELL OUT OF HERE FERS
RETURN ME MY MONEY
I WILL NOW DRAG YOU TO COURT FOR SO MUCH HARASSMENT THAT YOU HAVE BEEN GIVING ME EVERY SECOND DAY
Sent: Sun, October 17, 2010 2:47:06 PM
Subject: AGAIN ISSUES GALORE WITH THIS CRAP SERVICE - MEMBER ID 96453
BLOODY FERS I HAVE LOST COUNT AND PATIENCE ON THE ISSUES AND THE TROUBLE AND THE PRECIOUS TIME I HAVE TO INVEST IN THIS SHTTTTTT
IS THERE A WAY TO RESOLVE THIS . ENTIRE YEAR HAS PASSED LIKE THIS AND NO PROMISES HAVE BEEN KEPT.
PULL DOWN YOUR SITE, YOUR WAREHOUSE TEAM, BURN YOUR 100 ODD DVDS THAT YOU HAVE AND REFUND ME MY MONEY.
I AM PLANNING TO SEND YOU GUYS LEGAL NOTICE FOR ALL THE HASSLES AND TROUBLE YOU HAVE GIVEN ME. GET READY TO PAY EVERY PENNY FOR EVERY MINUTE OF MINE THAT YOU HAVE WASTED
10 ISSUES RAISED IN LAST 10 DAYS!
IS THERE SOME MANAGING THE ATROCIOUS WEBSITE AND THIS CRAP BUSINESS?
I NEVER GOT A COURTESY CALL ON THE ISSUES THAT I HAVE BEEN FACING!
Sent: Wed, September 15, 2010 11:38:51 PM
Subject: Re: Account cancellation Member id:96453
SOME THINGS DO NOT IMPROVE AND THE SH** CALLED SEVENTYMM IS UP AT IT AGAIN.
TAKE A LOOK AT THE ISSUES AND ALL IN LAST ONE WEEK AND TO TOP IT ALL NO MOVIE HAS BEEN DELIVERED TO ME AND THE WEBSITE SHOWS WRONG INFO. ISSUES FROM MAR 2010 ARE STILL OPEN AND NO ONE WORKS ON IT.
I RENEWED THE ACCOUNT THAT OMKARA WILL BE MADE AVAILABLE BUT TILL DATE IN LAST 6-7 MONTHS I NEVER GOT THAT DVD. IF YOU GUYS DONT HAVE MONEY TO UPDATE COLLECTION THEN CLOSE THE DAMN SITE.
ANYWAYS NO POINT IN ANY ARGUMENT. WHAT I WANT IS MY MONEY BACK ASAP.
I DO NOT WANT TO CONTINUE WITH THIS SITE THIS SERVICE AND THIS NAME. I HAD ENOUGH.
LET ME KNOW HOW CAN YOU REFUND MY HARD EARNED MONEY AND HOW SOON.
I HOPE THIS IS DONE WITHOUT GETTING ME IRRITATED ANYMORE. I DONT WANT TO PUT BAD WORDS IN MAIL OR IN CALL TO DISCUSS THE SAME.
JUST REFUND ME MY MONEY AND GET LOST FOREVER.
Hi,
THIS IS TO UPDATE YOU THAT THINGS ARE BACK TO SQUARE ONE.
ON 23RD I ORDERED DHAMAAL AND THE DVD DIDNT WORK COMPLETELY. ALL THE TALKS OF SENDING DISC POST VERIFICATION AND OF GOOD QUALITY DOWN THE DRAIN.
THEN YESTERDAY NO DISC WAS DELIVERED SO A DAY LOST AND TODAY AS WELL NO CONFIRMATION ON DELIVERY EITHER. ANOTHER INSTANCE OF NOT KEEPING THE WORDS.
THE ACCOUNT RENEWAL DATE(17TH FEB) HAS STILL NOT BEEN UPDATED. THAT TOO AFTER SOOO MANY PROMISES BEING MADE.
OMKARA AND SOME OTHER DVDS REALLY NOT IN YOUR COLLECTION SO PLEASE TAKE THEM OUT FROM LISTING. DO ONE THING I CAN RENT YOU MONEY TO BUY THOSE DVDS IF YOU WANT.
IT IS JUST 10 DAYS SINCE THE ACCOUNT GOT RENEWED AND THIS IS GETTING ON MY NERVES.
@CEO -> HOW ARE YOU TOLERATING THESE GUYS THAT YOU HAVE HIRED. NONE OF THEM ARE GOOD IN ANY ONE AREA EXCEPT GIVING FALSE PROMISES TO MAKE THEIR SALES NUMBERS. IT IS BAD FOR YOUR BUSINESS. I CAN POST THESE MAIL TRAILS INTO VARIOUS BLOGS TO SHOW REAL FACE OF SEVENTYMM.
ANYWAYS.
TAKE THIS AS MY LAST WARNING OR REQUEST WHICHEVER WAY IT MAKES SENSE TO YOU GUYS.
NEXT TIME ANY ISSUE I FACE I WILL TAKE YOU TO CONSUMER COURT FOR SETTLEMENT AND POST THIS ALL ACROSS THE NET*