People Interactive (India) Pvt. Ltd. is working closely with MouthShut.com to enhance customer satisfaction.
Do not pay and be a paid member. If you do you never know when they are going to closed your account without any valid reason and then you have to open another account and have to pay again if you wanna be a paid member.
If you ask them the reason they will show you or give you some kind of excuse which might be make no sense to you and if you wanna fix it they will ask you some sort of information that you have to spend money for those.
So do not be a paid member, if you have to then use free membership and use your contact info so other can make contact with you.