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Very disappointed with haughty attitude and poor service and no valid reasoning given to put my membership on hold.
Even though I submitted proper documents 3-4 times to verify my authenticity the support department chose to ignore it and not provide any reasoning for their decision. I had to keep calling Mumbai office from Australia.
They feel they have a licence to harass a member after they have taken the membership amount and also ask stupid questions which have already been answered when I filled form 1st time. It took over two weeks to reinstate my membership and there were no apologies or extra time offered for the duration my membership was put on hold due to the whim and fancies of the verification department staff.