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Shaadi

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4.4

Summary

Shaadi
Nandakumar K@kaniyassery67
Sep 02, 2025 09:29 AM, 109 Views

Shaadi.com Cares

Shaadi.com is working closely with MouthShut.com to enhance customer satisfaction.

Worst experience

I want to share some concerns regarding a particular matchmaking service. While they promote a database of 8 million profiles, my experience suggests there may be limited activity, It appears that older profiles are being recycled without much update.


Additionally, the service comes with a substantial fee, and I found that once payment was made, my personal preferences were not prioritized as I had hoped. Communication with the staff and management has been challenging, with calls and requests often going unanswered or unaddressed.


I would recommend carefully considering your options and doing thorough research before committing to any matchmaking service. Its important to ensure that the service aligns with your expectations and needs.and management has been challenging, with calls and requests often going unanswered or unaddressed.


I would recommend carefully considering your options and doing thorough research before committing to any matchmaking service. Its important to ensure that the service aligns with your expectations and needs.

Issue Resolved
(0)
Dear valued customer, We are extremely sorry to know you had a negative experience. We are committed to making your matchmaking journey as smooth as possible and helping you find the one. Do help us understand your incident better by writing to us at help@shaadi.com and we will ensure to look into it at the earliest.
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