Shaadi.com is working closely with MouthShut.com to enhance customer satisfaction.
I approached shaadi.com(kamla nagar, near my home) for their services for my daughter. But found them to be the most pathetic and careless services. When it came to taking money from me, they were so eager. But when it came to services, it was extremely pathetic. They used to forward just 2 matches in a week, most of which turned out to be fake. They used to give numbers of their own agents who would disguise themselves as interested matches and trap clients like us by talking for sometime and backing out.
Shaadi.com also forwarded matches to us which were not within our community and which were not fulfilling are demands so that they could waste time for a period of three months. Not only this most of the matches they forwarded us never reverted back because of sham reasons such as the guy is not in town and other such reasons. Not even a single proposal, out of the few forwarded by this website, proceeded beyond the fake promises by the relationship manager. This website is a complete fraudster. ALL in a ALL a pathetic, nightmarish service and complete waste of money and time. I would not recommend anybody to opt for shaadi.com.
P.S I would not give them even one star.