Shadowfax is a fraud company, I ordered a product from hopscotch. The product is on the way and I receive a text on daily basis for past 4 days that the item is out for delivery. But in the evening I receive a message that customer cannot be contacted, rescheduling for tomorrow. I also receive a contact number of the courier boy, but he never received my call nor he called me back.
This happens for last 4 days and I still did not receive anything. When I complained about it on their website, one of their representative called me and asked my details, I gave him. Then he told e that there will be a charge of Rs5 that I have to bear. I agreed on it, then he sent me a link, I followed the link and since I am a chargeback expert, I understood that the link is for creating a virtual id which can be used by them to dent my back account.
It is a fraud company run by goons.
I request all companies and individual not to choose shadofax.
Thanks,
Arya.