I use sharkhans classic trading account along with MF and IPO options. I find the site and options very cool. I have been using the facilities for many years now. Though initially things took time (to register) once that was done I found things to be very cool
Site is very easy to use. It allows switching across MFs, IPO and Shares with easy. site availability is also very good. Sometimes the pricing info I snot fully synchronized on their caching servers
It also allows trading on multiple exchanges from a single screen
Would recommend it to others too.
I have not used their customer service option many times. But whenever I have accessed them during trading hours, I have found them average and wait time is sometimes rather long
The company news is not always easy to access. It will make sense for them to allow access to company news from their DP/SR screens