We were looking for a trip to Shimla on Google, when we got a call from a lady - Santosh Sharma from North tours and Travels. She sent us quotation and itenary. When we compared the prices with other travels, it was high. Still we went ahead with North India Tours and Travels, as Santosh assured us good service.
As per the iternary, we reached Delhi. The driver picked us up. The itenary had Delhi sight seeing. But the driver said, it was long way to Shimla and headed to Shimla. On reaching Shimla at 11.30 PM, we realized that the hotel was on some where down the hill, where it was so difficult for the car to go. Somehow we settled down there, expecting a good day.
Next day was sight seeing in Shimla. The tours did not bother to call or check on this and left us to the mercy of the driver. The driver took us to some resort which had 2-3 three rides and costed us 1800 Rs. We lost 3-4 hours there and could not cover any places as it was dark and there was huge traffic jam on the way. There goes Shimla.we did nothing. Driver for his benefits had taken us to resort. We later realized, the resort was not even there in the itenary.
Next day, we headed to Manali. The driver was such a horrible person that, he would not stop for breakfast or lunch at the places we want, but would continue driving until he gets a place he wants. Kids would be hungry and the driver would stop at 3.30Pm for lunch.
Manali was again the same. Driver took us to places, where he would get commision and made us spend so much money. The travel people had booked for a day long journey to Delhi from Manali(600 Km), which is close to 16 hours journey. Can anyone travel 16 hours in a Ghat section continuously. We decided to leave a day early and stop somewhere in between, so that is half the journey in the morning. The driver who was a Singh, made it a point again to stop at the place he wants. He made us halt in some crap hotel in Punjab, who charged us 2500 Rs for a night.
Later we finally reached Delhi and asked the driver to take us around for a half day tour. He demanded 1500Rs. He showed us only 2-3 points - Lal Quila, India Gate and Parliament house and drove us to airport in just 2 hours. When asked that he need to take us for 4-5 hours, as we had paid for half day trip, he started quarreling with us. He just dumped our luggage in the airport and just drove off. We later realized that he had dropped us at the wrong terminal and again had to shell out 390 Rs for Taxi.
Another thing is we had requested for 3 star hotels and they gave 3 star in one place and 2 star in another place.
Worst Tours - North India Tours and Travels, Shimla
Worst Driver - Talwinder Singh