I paid for the item on 19th of Feb, 2009 got no conf. Got a mail in 21st Feb saying my order is approved. today is 6th March but still no clue on the delivery. Called many times but no response.
Mailed many times but they dont know what to do with it. This is fraud, when you take money for a item and dont ship it and besides that you shout on th customer. The number they have provided doesnt work, either its busy or no buddy picks up.
There was another number on the site that doesnt work (9223371818). "We have received your payment and your order has been approved. The details of your order are given below for your reference:
Order Number: 44086"
Order proved On: 21/02/2009 Estimated Time for Delivery: Order is likely to be delivered within 7 working days. We would request you to make sure that someone is available to receive the order at the provided delivery address.
Rakesh Nautiyal Sat, Feb 21, 2009 at 2:54 PM To: rakesh@naudiyal.com Thanks for waking up.
[Quoted text hidden] Rakesh Nautiyal Wed, Feb 25, 2009 at 6:07 PM To: customersupport@storeguru.com where is this freaking order, I will never shop again on shop.in.com. provide me the tracking details.
[Quoted text hidden] Rakesh Nautiyal Thu, Feb 26, 2009 at 10:39 AM To: customersupport@storeguru.com Please provide shipping detaisl or else I will be filing a chargeback for this transation with my bank. I didnt like the attitude of your customer service rep. you claim yourself to be the number one. I dont think so I paid week ago and havent recieved tracking number from you guys till now. This will just keep us away from your website.
Thank you very much. I will be updating your review on almost every online blog present + mouthshut.com. Rakesh [Quoted text hidden] Customer Support Thu, Feb 26, 2009 at 10:46 AM Reply-To: `Web18=010-356` To: Rakesh Nautiyal Dear Rakesh Nautiyal, Thank you for contacting Shop.in.com
We observe that you have not used the customer support response form available on the Contact Us page. This page has been specially created to gather your precise feedback/query. If you have already registered with us, kindly Login before using the Contact Uspage. You are requested to use the customer support response form and our customer support executive will reply to you at the earliest.
Warm Regards,
Customer Service Team.