Let me clearly tell the whole story I had a ordered the refurbished s5 from this website last month and I received it on time but the tradegy happens when I opened it up oh my god its in worst condition scratches all over and when I go to service center that they didn’t provide any service to my device because its older than a year so I called the shopclues after a long waiting and hassle they finally refund my money and takeback their product but this was a bad experience not gonna shop again from this site