The site offers cool stuff and great deals to lure customers but the service they provide is not up to the mark . the assistance provided is not satisfactory. I ordered shoes but they were not of my size and now I cant get any response from them for the exchange process.
Customers are not satisfied with their services .they need to improve it. the usage of the website is easy and its user friendly . the products are good too. what they lack is service assistance. users can only contact them through emails .and they take very long to respond to the mails . they should provide phone assistance too . and should respond with precision for the complaints they get . so really think before ordering any product from Shopclues !