I ordered three products from Shopclues few weeks ago. They took around 10 days just to ship the products and another 4 days to deliver it to my home. Products were a three tier rack, a set of stainless steel glasses, and a AC blanket.
The worst thing was not even a single product was flawless. Rack was almost broken. Glass were of very poor quality. And AC blanket was not an AC blanket in real.
I sent mails and ask them for returns. I tweeted to Shopclues Handle. I tried to contact them by all means. They never took any action. Shopclues is one of the worst time for online shopping.