Your review is Submitted Successfully. ×

Shopclues

0 Followers
1.2

Summary

Shopclues
ashish tanwar@ashishreview
Jul 09, 2015 11:28 PM, 6100 Views
Sells duplicate prodcuts

I made a mistake of shopping on this godforsaken turd of a online portal.


Bought a PS3 controller which was advertized as genuine sony.


https://secure.shopclues.com/ps3-wireless-dualshock-controller-sealed-pack-1.html


Received it in 5 days.when the seller was in delhi and the buyer was in the same city!


Within 20 mins the controller was uncontrollable. Raised a return request:


following is the response received


Dear Customer,


Greetings from ShopClues.com


This is with reference to your query regarding order.


We express our inability to accept the return request as the product was bought under Deal/Sunday Flea Market.


Please note: Product bought under deals are eligible for returns, if you receive a product which is not as per the specification mentioned on the website and defective or damaged product.


We look forward to your shopping with us again.


Assuring you of our best services always!


For further assistance, kindly refer to https://shopclues.com/help


Best Regards,


Customer Support Team


Upasana


ShopClues.com


s:S


Ashish Tanwar, Jul 8, 5:46 PM:


Comment: The item is not genuine as listed on page. It is a cheap chinese product which started misbehaving after 10 mins of play.


The seller has listed that it is a genuine sony product which it is not.


This is my first purchase from you and this first experience has been bad.


Order Number: 59510931


Return Number: 1667141


Product: PS3 WIRELESS DUALSHOCK CONTROLLER( SEALED PACK)


Reason: Authenticity


Action: Refund


Click to view image: https://images.shopclues.com/images/refund_product_images/c02245d1670817dIMG-20150708-1740301.jpg

(1)
Dear Customer, We apologize for the inconvenience caused to you. We've registered your concern and getting this resolved at the earliest. You'll receive all the updates on your registered contacts.Also, we have been trying to contact you on your registered mobile number, however, could not connect through as the call went unanswered.Best Regards,Customer Support TeamShopClues.com
Please fill in a comment to justify your rating for this review.
Post
Question & Answer