I do not wish to have either shop clues Bucks or refund amount. As I have placed the order and wasted my 2 months behind shopclues regarding my order and its replacement. I realized how bad the services is at shopclues.
I was in need of a phone and placed the order for the same. It was really a bitter experience with Shop clues from the day I been in contact with them. As soon as the product reached my destination ( after late delivery) , I found the product to be faulty and informed the same to Shopclues. Shopclues were to arrange for the pickup of the faulty product but failed multiple times. After about a month of non-responsive nature of Shopclues I expressed my views at Facebook Fanpage of Shopclues where they addressed the query. After about 2 weeks the pickup were arranged and now, at this point shopclues is failing to provide with a replacement. Its exactly two months now which I wasted over Shopclues + non-usage of the product.
I even asked/accepted/provided with alternative option of providing me with another brand phone of same or near the value of the product I purchased in regard to the non-availability for the replacement of the same brand product which I ordered for. Even this provision went unanswered.
This point has marked the worst after sales service of ShopClues and I will be honored to pass on this news to fellow shoppers of our Blog, Forum and Networks to be cautious about ShopClues for any purchases.
Be careful.