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Shopclues

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Summary

Shopclues
Siddi Maddyy@siddijal
Jan 27, 2016 08:05 AM, 1303 Views
(Updated Jul 10, 2016)
Issue isn;t resolved, not sure why it is marked as

Shopclues management, how can you it is resolved? are you able to read what I have wrote?


It is not refunded for 89530336 order id?


Then why shoplcues is  saying its done. Its not resolved. requesting mouth shut to monitor these kinds of partners also


Order 90215797 - 150pcs Disposable Garbage / Dust Bin Bag 19x21 - Black(QTY:1) I have not received the complete order, instead of 150 I have got only 100 bags. and when I raised the return request, I got the reply . this order is passed from quality control


When I asked the simple question - does merchant performs the quality check or you? I got the reply the sorry, nothing can be done ., it already been more than 10 days . if raise a request in 2 days or not. I got the same reply. Order 89530336 - Kiran Mini Extension Cord Sky Blue(QTY:1)


The product stopped working after 5mins . got the same reply. I spoke with shopclues executive  - Vikas Yadav. he doesnt have any professional skills to reply me back. and instead of answering my questions, he was keep on saying . nothing can be done. when I confronted him and he said - you have raised the request after 10 days . then I mentioned boss I did on time . then he said. yes you have contacted but through call . not on the website. Asked him to transfer the call to senior executive - Rohit Gupta, he said the same thing . Tried to explain him for 30 - 40 mins. he said the same thing. Do you think I will buy again from shopclues?

(4)
Dear Customer,We regret the inconvenience caused to you. ShopClues is now working in association with Mouthshut.com to offer you a smoother & better shopping experience. Please share your order details with us so that we can expedite the resolution process regarding your concern, Awaiting your response.ShopClues.com - Serving Customers Better!Best Regards,Customer Support TeamShopClues.com
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