I ordered a headphone from shopclues they shipping time isnt great but thats okay but the product I received was awful, pathetic, abjectly poor quality and when I informed them that I to return the product they sent a reply to me that we cant help you. My earnest request is beware of such websites. their customer support is very very poor to put it mildly. the product quality was awfully poor (would be an understatement). customer support zero. So make a learned decision