Your review is Submitted Successfully. ×

Shopclues

0 Followers
1.2

Summary

Shopclues
Ankit @drankit80
Sep 11, 2015 06:41 AM, 5326 Views
Shopclues displays products that it cannot deliver

I have repeatedly(6 times) brought to the notice of shopclues customer support that there are products listed on it which are shown to be in stock BUT after 4-5 days of ordering it is informed to be out of stock. This has not happened once or twice but 6 times with me for the product "Autowizard Orange High Quality bike/ motorcycle DRL ZigZag Shape for Scooty", order no 67552024.


Every time after 4-5 days of ordering shopclues displays "slight procurement delay", thereafter further 2-3 days, it displays "cannot fulfil order"


Shopclues has such a POOR Customer support that even after bringing the issue 6 times to notice, NEITHER shopclues has removed the unavailable product from its website NOR it has taken any action against the defaulting seller.


All this leads to waste of time in terms of searching and ordering and then waiting for a refund.


As shopclues is insensitive towards issues of customers repeatedly, therefore be careful before purchasing on shopclues. Always prefer other online shopping sites more than shopclues. If evidence of details of the issue is required, it will be readily provided by me showing the POOR CUSTOMER SUPPORT of shopclues.

(1)
Dear Customer,We apologize for the inconvenience caused to you. We've registered your concern and getting this resolved at the earliest. You'll receive all the updates on your registered contacts.Best Regards,Customer Support TeamShopClues.com
Please fill in a comment to justify your rating for this review.
Post
Question & Answer