I am using shopclues before 1 year. I was never face any problems in shopclues all products are in nice price and products quality is also nice.Delivery time is perfect.I am never facing any problem so I have no knowladge about costomer support.But all thing is nice.Before some months I was bought a casual shoes and Its dilevery time was so nice.Product price is only 500 and my friends was shocked for low price and quality was compare with 1000 price shoes.This is my personal opinion and my experiance.I think this is nice online shopping website.