Hi Dear Friends,
About 2 to 3 months back I had ordered a britelite torch from shopclues.com. I was pretty skeptical about this site and I was proven right. The order came with a cheap knock off chinese brand torch. On top of that they have these attractive "return guarantee" and stuff.but everytime you log a complaint, it will take 5 days for them to process it. After you log a complaint, then they arrange a courier person to pick up the wrong item delivered, another 5 days. Then it takes another 5 days for them to review the wrong product . Then nothing.Then you have to call them up and then they tell you that, the product ordered is not available at the price they showed. hence they will refund you. Then again send your account info.another 2 to 3 days for processing.In all, it takes around 20 to 25 days to get back your money and many many follow ups, for a fault of theirs.
Take my advice, dont fall for the cheap prices mentioned, go for flipkart or some other sites.
BR,
Anil Samuel.