About Shop Clues
ShopClues Band of Trust:-
At ShopClues, we passionately believe in keeping our customer’s interest on top of everything else. Our day begins and ends with the aim of keeping our customers happy and with that goal in mind we promise you our Band of Trust. Our Band of Trust comprises of our values via which we aim to consistently deliver a trusted shopping experience to all our customers:
Reliable Merchants:
Our rigorous merchant approval process ensures that our buyers can be assured on all aspects of product purchase, be it authenticity, quality or the price. Our merchants typically are successful retailers who have earned credibility and customer loyalty through years of excellence in building customer experience in the offline environment. So as a buyer you can be confident that you are buying the best from the best. ShopClues brings the best from all across India together on one platform.
Genuine Brands:
ShopClues.com does not allow merchants to sell duplicate, spurious, know-offs, used, or grey channel items. Please be assured that all the items you buy at ShopClues.com are genuine, brand new, sealed in a box with all manufacturer warranties etc. Please also refer to our Buyer Protection program.
Great Prices:
We strongly believe that a good shopping experience is not fully delivered until the products and services sold at ShopClues.com are the most competitively priced. We try our best to bring you those merchants who are either some of the largest sellers in the category they operate in or have very low cost structure but in both scenarios, they are able to price their products/services most competitively.
No Anxiety Shipping:
We think shipping is an integral part of online shopping experience. At ShopClues we stand behind your shipping experience. While, you may be buying different products from different sellers, located in different geographies with different level of sophistication/professionalism, we make sure that the shipping cost, shipping time, shipping quality, and communication around shipping are world-class.
Buyer Protection:
At ShopClues.com, we believe that customer satisfaction is key- therefore we stand behind all merchandise bought at our site. We will replace any order within 14 days of delivery, with free return shipping if you receive a product which is not as per the specifications ordered by you, -(i) wrong size, (ii) wrong color, (iii) defective or(iv) significantly different from the description given by the merchant. However do make sure that the merchandise has not been used/worn or altered and is accompanied by its original price tag and packing slip.
So Lets come to Review:
After reading the above I Shopped on this site. The Story: I had came to visit the website through my friend who asked me to order a product on Shopclues.com as the product was not available in other sites. So I ordered the product and payed the amount via online Payment. The product came to me after 15 to 20 days and I found disgusting.
You can view the order details below. Refer Image:
and decided not to shop on Shopclues.com and moreover in shopclues they sell both branded and unbranded items, which is not good because there will be problems after delivery of the product.