I had purchased a enter gamepad from shopclues.com for a discounted price. Now as anyone can imagine it was not working properly at all.
After I called customer care there was no reply at all from them. Now after I had sent email regarding the complain I was asked to upload pictures in the company website for verification. after this the pictures was not visible according to them and again I had to upload the pictures via mail. after repeated calls and mails I was finally got an approval of my claim.
That is after 25 days of first claim initiation. so if you buy something from them check it as lot of old outdated products are getting sold on shopclues at discounted prices. and their customer care is also very lousy. Refunds are also very slow to get credited as it took around 10 days to get it credited to my account.
So be careful before you buy from shopclues.com.
I chose shopclues because it was selling a low price with no
shipping charges.
online experience is ok if product is not faulty or damaged.