The support of customer team is really supportive. Your job is really commendable. I wanted to return the shoes I purchased from them, and all related concerns via call and mails were addressed politely.
My biggest issue of being not available at my shipping address while re-shipment was also addressed patiently, and updated me with informative direction and procedure even for refund or exchange. But I only wanted that shoes as that stuff was quite comfortable. Now I am a happy man to get another chance to rectify my silly mistake. Unbelievable, I received a replacement for my shoes at no extra cost is really a thing I never thought would be possible.
Thank you so very much Shopclues