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Shopclues

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Shopclues
Yogesh Menon@menonyogesh
Dec 29, 2014 08:34 PM, 6710 Views
Faulty product delivered and bad customer support

I had ordered Vox Portable Home and Car Washer Order no:- 29191335 on 10 Dec 2014, 08:10 AM and got the product on 24 DEC 2014 evening, found that the product was defective.


I had raised a refund request on 25 Dec 2014, 07:35 AM, the Return id:-712643 and since then I have been following up with the customer care daily and raising the query for the same but there is no response from them. Along with the delivered product.


I found another order slip which showed that the same product was delivered to some other customer on 11 Nov 2014 and was returned.

(0)
Dear Customer,We apologize for the inconvenience caused to you. We've registered your concern and getting this resolved at the earliest. You'll receive all the updates on your registered contacts.Best Regards,Customer Support TeamShopClues.com
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