The customer service team at Shopclues was absolutely non cooperative and unequipped to handle a simple issue like - size of a footwear bought. They took more than 10 days and 4 iterations to only convey that there is nothing they can do about an oversized sandal, being delivered to the customer. The shoe size chart anyway was not defined as per the normal standards most other companies follow and even after raising this issue the customer support team just did not have any answer other than simply raising their hands. Very Very bad experience. Not recommended at all.