Order 23517963. I placed this order on 16th October 2014 and I got a confirmation email on 17th October that the item was shipped. I have been writing emails to them since the past 20 days without any response. Their customer service number 012444148** is not working. No agent answers the phone. It is just the IVR that makes you wait for long periods of time.
They offering discounts to just collect money from customers and after using customers money, they do not ship the orders. Must say. cheap items but cheapest customer support, no one bothers about customer complaints. Customer support never gives you call and never read your mails.
It was a set of diwali lights that were to be delivered before diwali. On the festival day, I had to go out and purchase the same items from the retail market at 4 times the price.I do not want my refund. I want the website to be taught a lesson so that do do not treat customers this way. I want them to be banned and their bad customer service to be brought to light in the print and television media.