I had purchased Lotto shoes from Shopclues.com website on 02 nd Oct 2014, I received the same on 09th Oct 2014. I paid Rs. 699 after discount of Rs. 1000.
Order No- 21699745
I had ordered 8 number shoe as I wear 8 number only.
When I received the shoes they were very tight and uncomfortable and also there was no shoe number mentioned on them, the number was mentioned only on box. The very next day I asked them to return but they declined my return request saying that as per return policy whatever number has been asked and when same number is delivered then we do not return that product. Moreover they do not pick up the phone I have to be on line for 10 mins at least every time I call. Their server is always down so whenever anyone comes online from customer service he/she asks me to call after some time as server is slow.
They do not have courtesy to even call back. They are really cheat!
Regards,
Asif Khan