I had bought a product from ShopClue my order no. 7519419(Cost Around 900 rupees). It was a complete different product (cost around 350 rupees) as what I have seen on the website.
I have already placed the refund request on the next day from the received. I have called the customer care 7-8 times Rs 20 per call(Around 150 rupees).
They told they will collect it but after few days they replied that I have to send the product to them(which will cost around 300 Rupees. Reason: My location is unreachable -how funny it is? While delivering its reachable but while returning it is not)
I request shopclues many times to kindly refund me after these problems but no has resolved this issue.The Same thing happens to many of my friends. Fake service by ShopClues.
I will never ever shop on Shopclue site nor my any family member and friends.