Your review is Submitted Successfully. ×

Shopclues

0 Followers
1.2

Summary

Shopclues
Parvez Basar@drparvezbasar
Aug 19, 2013 10:53 PM, 1915 Views
ShopclueS Sent Fake Product!

I Ordered Micro Sd to MS Memory Stick Produo Adapter 2 Pieces on 2th August, Through SBI Debit Card.My Order No. 5556961.Product Shipped On 8th August. I Was Highly Surprised When I Opened The Packet. A Wrong Product Was Given! A Mobile Converter Cord Given{Product Id 59310, Order Id 5542109} Price Would Be Hardly 100 Rupee.


1) Firstly I Called Courier Service.They Told Me to Call 01244414888.I Called But No one Received.


2) On The Second Day Again I Called, The Customer Support Executive Told to Send an Image Of Wrong Product.I captured Image & Sent to  support@shopclues.com.


3) On The Third I Called Again, They Told to Wait For 3-4Days.


4) After 3 Days I Called Again.He Told Me , "I am Forwarding Your Mail to Our Merchant, Wait For 3 Days"


5) 3 Days Later I Called, He Told Me to Wait 3-4 Days & They Will Send Me A Confirmation Email.


Today I AM WATING THEIR EMAIL, 11Days Were Gone...I Decided to Submit Complain Against Shopclues


Regarding My Bad Experience, I Am Requesting You to Take Step Against the Fake Site.


My Email- Drparvezbasar@gmail.com


Mob- 09733686786/ 09472022330


I Also Uploded The Image of The Fake Product! Please Go To The Link If You Want To See-


https://imageupper.com/i/?S0200010010021A13764908722161047


https://imageupper.com/i/?S0200010010011A13764908722161047

(1)
Dear Customer,We regret the inconvenience caused to you. ShopClues is now associated with Mouthshut.com to offer you a better shopping experience. We hope that your concern has been addressed. If not, please respond to us with details within the next 7 days. Best Regards, Customer Support TeamShopClues.com
Please fill in a comment to justify your rating for this review.
Post
Question & Answer