I have purchased one jaw dropping deal from shopclues few days back and it showed as item shipped within 2 days of purchase.
When I entered the tracking number on their transport partner’s website wwwindiaontime.com - to my amazement; there was no records for such tracking numbers.
After waiting for some more days, I called shopclues customer care and after several efforts I was able to connect on that STD paid help line !!! The person on helpline confirmed that there is an error "SOMEWHERE" and he is raising a ticket for the same and he will update the status on email within 24 hours.
then I received a response that."
The issue is escalated to their seniors in their organization and they are trying to track shipment status with courier company. The next day, I called courier company on +91-80-4933-4933 and they told that there was no such package handed over to them !!!!
My question is -
If they don’t ship the packages, how they are generating dummy AWB numbers ?
Why they do such malpractices ?
Is there any remedy to throw these guys out of business from India so we can get clean online shopping experience ?
Jatin.